What are the Cheaper Alternatives to Yotpo?

May 20, 2022
yotpo ecommerce marketing platform

Hey, care to know about a cheaper alternative to Yotpo? Well, in this article, I will be talking about the cheapest alternatives you could use aside from Yotpo.

Yotpo is one of the most well-known e-commerce marketing platforms currently available. It’s compatible with a variety of e-commerce platforms. Shopify, BigCommerce, Magento, WooCommerce, and Volution, to name a few examples.

Yotpo can be a useful tool for e-commerce businesses thanks to its suite of solutions.

However, there are a few reasons why Yotpo might not be the right fit for you.

It could be costly. If you run a store that receives a significant number of orders each month, you could end up paying a lot of money to use it.

Don’t get me wrong, I’m not saying Yotpo’s pricing is unjust, but it can quickly escalate. There are cheaper alternatives to Yotpo that are unquestionably less expensive to use.

The platform is not user-friendly, and you might have some issues when using the platform. Some areas of the app appear to be cluttered and unintuitive. Like the dashboard, area may be difficult to navigate for some users.

Also, you might have issues if you are not computer savvy or want to give an intern the job to manage.

PROs of Yopto

The following are the PROs of using Yotpo;

  • It is easy to use
  • It is a good plugin for Magento
  • It has a good support
  • It provides its users with an email that can be used to report issues
  • It organizes information effectively

CONs of Yopto

The following are the CONs of using Yotpo;

  • It does not have an automation tool
  • It is not easy to create one-on-one customer feedback.
  • You might need a developer to help you personalize
  • Its helpdesk doesn’t offer much help.

Depending on which one you use, you may need a developer to integrate Yotpo with your e-commerce platform. It can be difficult unless you have an in-house developer or someone with technical knowledge.

There are some excellent Yotpo substitutes that you can use with various platforms such as Shopify, BigCommerce, and WooCommerce.

Now, let’s go over the best options available to you.

I will be reviewing Yotpo with other cheaper alternatives as there are a number of them you could use. Hopefully, you might like one of them.

Yotpo vs. Loox: Visual Product Reviews and Ratings

Loox marketing platform

Loox is one of the most popular Shopify apps for product reviews and ratings. Hundreds of thousands of businesses are using it, and it has a perfect 4.9 out of 5-star rating on the Shopify App Store.

There are a number of reasons why Loox has risen through the ranks to become the most popular product review app.

A good Interface

The Loox platform comes with a clean user interface that makes it easy for its users to easily understand and navigate through the platform.

You have a variety of display options to choose from. As a carousel on the homepage, on product pages, as a dedicated “Customer Reviews” page, as a sidebar, pop-up, or even on the cart page.

I mean, who doesn’t like a good design? It reduces a lot of confusion when using a platform.

Reduce Your Workload with an Automated Review Process

The ease of use is one of the reasons why Loox is so popular. Installing and starting the app takes less than a minute.

It also collects reviews for you by sending automated emails. In addition, seeing results requires very little manual effort.

Even the set-up is almost entirely automated. It only takes a few mouse clicks.  

Your reviews will always be consistent with your brand

Another cool thing about the Loox platform is that you can easily customize the way it looks. You can customize the interface to match your website’s look and feel.

Remember that your reputation is built on your reviews.

You can also try out various types of messages to see what works best for your customers.

Uplift Your Conversions by 91%

Shopify store owners who use Loox for product reviews see a nearly 91 percent increase in visitor to paid conversion on average. This is due to store owners’ ability to offer discounts and rewards in exchange for high-impact photo reviews.

You can also send requests to previous customers who haven’t left a review. I mean, they might give you the review after asking.

Product Reviews That Aren’t Expensive

Loox is a cheap alternative to Yotpo as it is very affordable to use. A store getting hundreds of orders monthly can use loox for as little as $29.99 per month.

It also comes with a 14-days trial for new users. The cost of a paid plan starts at $9.99 per month. ‍

Loox vs. Yotpo: For Referrals

If you’re a Shopify user looking for a replacement for Yotpo’s Loyalty and Referrals app, you should take another look at Loox.

Here are some of the reasons for this:

Easy Set-up in Less Than One Minute

Setting up your referrals on the Loox platform doesn’t take much time.

Pick The Highest Converting Reward

You have the freedom to choose any discount structure and amount with Loox. For example, you could decide to give both the referrer and the new user who signs up a fair $10 reward. Alternatively, you can choose the new user. Give them a bigger discount while excluding the referrer from any rewards.

It is up to you to make the decision that you feel is best for you.

Get Your Brand Spread Via Multi-Channel Sharing

For your customers, Loox provides an easy-to-share URL. So, they can share your products on social media, via email, or SMS.

This alone can help your business to generate a lot of sales.

Best of all, you won’t have to download any additional software as it comes pre-installed with the product review app. ‍

High Return on Investment at a Reasonable Cost

Referral is an add-on for the Product Reviews app from Loox. Paid plans for both of these products start at $14.99 per month rather than $9.99 for just the reviews.

For as little as $34.99 per month, store owners with high order volumes can start using the Referrals package.

Loox, on the other hand, is not only similar to Yotpo but also offers a unique set of features that you as a user would love.

Let’s talk about another cheap alternative to the Yotpo platform;

PostScript – SMS Marketing Automation

postscript

It’s true that Yotpo has a large SMS Marketing Automation, but if you are looking for a cheaper alternative to the platform, PostScript can do just that.

You can use the postscript platform to build a TCPA-compliant subscriber list. The PostScript platform also allows you to automate your SMS campaigns based on customer behaviors.

The PostScript comes with a 30-days free trial for its new users. While the price for up to 2500 messages per month, pricing starts at $0.01 per message. For 10,000 or more messages per month, the price drops to $0.0075 or less.

BazaarVoice (Great if You Need Social Commerce Features)

Bazaarvoice

BazaarVoice provides a variety of e-commerce marketing solutions. The platform helps to increase sales in your store.

They, like Yotpo, allow you to collect product ratings and reviews. You can also use Q&As, user-generated social media curation, and social selling with them.

The BazaarVoice comes with a clean interface that allows new and old users to enjoy seamless navigation on the platform.

Here are some of the Features of the BazaarVoice:

It has a multi-product submission, meaning that you can use these forms to collect feedback on all of a customer’s purchases. Rather than applying separate forms for different products, you can use a single form for all of them.

It also has a feature called “Quick Delivery,” which helps visitors to see important reviews in short, bite-sized chunks so that customers do not have to wait long to read customer reviews.

Use the BazaarVoice Network if you run an e-commerce marketplace. Gather verified user-generated reviews for over 11,500 brands and display them on your own website.

Power Reviews

power reviews

This is another cheap alternative to Yotpo. Power Reviews offer its main product to its users. These products include;

1.   Analytics

2.   Product Sampling

3.   Rating & Reviews

4.   Store Feedback

Power review display panel is made for conversion. This feature allows customers to filter reviews based on a variety of factors. For example, specific keywords, predetermined sizing, or even demographic data.

This is particularly useful in fashion stores, where similar items may appear to be good or bad depending on the customer’s profile.

The platform reviews also tell the User which of the customers wrote the review. Especially if it came from a buyer or a sampling campaign.

This adds authenticity and helps to increase conversion rates.

Feefo

feefo

Another cheap alternative to Yotpo is the Feefo platform. On this platform, you can use tools like SMS marketing and its review and rating tools.

As a store owner, the platform allows you to collect photo and video reviews which you can post on any social media platform.

Feefo also gives its users the ability to embed these visual reviews on their store’s website for other customers to see.

You can also perform surveys on this platform and share reviews with Facebook ads.

Pricing plans are tailored to the needs of specific store owners. They do not, however, have a publicly accessible pricing plan.

TurnTo

Turnto

TurnTo is another cheap alternative to Yotpo. The platform comes with features like a community Q&A section, as well as visual reviews and Checkout comments. They also do ratings and reviews on top of that.

‍Customers can also write product reviews from within an email with TurnTo. They provide an easy-to-use review capturing tool that helps you get the most out of your reviews.

TurnTo’S Features

TurnTo has the following features:

  • Examine your moderation.
  • Analytics
  • Customization in terms of appearance
  • ‘Single-sign-on’ is a term that refers to a system that only requires one user to log in
  • Support for multiple languages

ShopperApproved

ShopperApproved

ShopperApproved features include Q&As, video reviews, and surveys. The platform also comes with two review features, which are Seller Ratings’ and ‘Product Reviews.’

The seller rating feature is similar to ‘Product Reviews,’ but it focuses on feedback from the buyer’s shopping experience.

To help boost credibility, you can share these reviews across your store’s website. You can also use them in your PPC ads and on the Google Shopping results page if you’re going all-in.

There isn’t a set price for ShopperApproved. They do, however, offer a 30-day free trial, so anyone can try it out without risking any money.

Referral Rock

Referral Rock

If you are looking to give your customers an on-brand sharing experience, then Referral Rock is a good alternative.

The platform allows you to run referral and affiliate marketing programs that make it easy for people to spread the word about your business, resulting in more referrals and increased brand awareness.

Referral rock works for companies that carry out B2B, B2C, SaaS, Enterprise, and Services. You don’t also need a developer to help you integrate it with your Shopify.

It is also a cheap alternative to Yotpo.

It has four different plans, and its pricing starts from Starter: $200 per month, Growth: $400 per month, Established Business: $800 per month, Agency & Enterprise: Contact their helpdesk for price.

You can also try the free-trial option to test the platform.

Zendesk

Zendesk

Zendesk is a simple cloud-based customer service software that allows users to improve customer service. The platform is intended to improve communication between businesses and their customers, resulting in more fruitful, meaningful, and personal relationships.

If you want a platform that can help your customers ask questions or find answers, or you just want to actively engage your customers.

The platform helps you make the most of every customer interaction by allowing you to focus on the customer’s perspective and devise strategies for delivering a consistent experience.

Zendesk comes with a free trial for new users to try out its platform.

Why should you use Zendesk instead of Yopto?

  • It improves the customer experience by leveraging its extensive customer service expertise.
  • Customer interactions are supported across all channels, including chat, email, and phone calls.
  • It provides Zendesk Explore, a platform that provides in-depth customer journey insights.
  • It’s simple to use

‍WalkMe

WalkMe

WalkMe is a cloud-based engagement and guidance platform that improves the user experience online. It includes helpful features like notification bars, pop-up balloons, and call-to-action buttons to guide the user through the entire procedure.

The application contributes to a more engaging and efficient customer experience.

Why should you use WalkMe instead of Yotpo?

  • It trains and supports new users by providing step-by-step instructions.
  • It shows a well-organized task checklist to help your users figure out which processes should be tackled first.
  • It facilitates the promotion of new services and features.
  • It employs analytics to track client satisfaction in real-time.

Appcues

Appcues

Appcues is another cheap alternative to Yotpo as it helps business owners to implement a personalized and smooth onboarding experience.

To use the platform, you need to have basic coding insight to make in-app messages, walkthroughs, and product tours to welcome customers.

Also, Appcues can be set up in minutes using the simple point-and-click editor. The flexible and cost-effective features of this platform are what attract small businesses and startups.

Appcues does not only solve common onboarding issues, but it also assists in creating flows and messages to highlight the features and benefits of your product.

The platform comes with three plans, and they include; Essentials which goes for $249/ monthly. Growth for $879/ monthly and Enterprise (you will have to contact them for the pricing of this plan).

Why should you use Appcues instead of Yotpo?

  • It allows you to emphasize product features and provide vital information to your customers.
  • To engage with your prospects, you can develop a customized product tour.
  • You have complete control over the little elements of your product tour.
  • It has flow analytics tools that can help you assess the effectiveness of your onboarding procedures.

InMoment

InMoment

This platform is another customer experience management that enables businesses to make the most of the data stored in their customer databases.

Also, it gathers insights from client stories and experiences in order to assist businesses in improving customer interactions and making informed decisions.

InMoment gathers client data from a variety of sources to provide your business with a competitive advantage.

 The platform goes a step further and employs powerful analytics to assist you in extracting relevant insights from this massive amount of data.

Why should you use InMoment instead of Yotpo?

  • It allows for the exchange of client feedback across the firm.
  • It provides employees with warnings and comments based on incoming client data.
  • It enables you to extract useful information from unstructured data.
  • It enables your personnel to fix client problems by identifying the underlying reasons.

Intercom

Intercom

This is another cheap alternative to Yotpo. The platform focuses on helping businesses understand and benefit from customer communication.

You can learn about who is using your product and send them targeted emails and in-app messages based on their activity on the intercom software.

The platform keeps a live client database that is updated on a regular basis. It also allows you to gather user feedback and send out event invitations and other notifications.

The app also comes with a personalized message that you can edit and send to customers.

Why should you choose Intercom instead of Yotpo?

  • Client status updates can be viewed, and notifications can be received.
  • On a single system, you may see all of your customers’ information.
  • Get real-time data on customer activity and use it to create tailored advertising.
  • You can monitor the progress of your campaigns in real-time.

Totango

Totango

Totango assists you in keeping track of the journey of all phases of the customer experience. It adds a visual overview of client activity to sales funnels and CRM platforms.

You can utilize the app to interact with and nurture your clients in order to increase their loyalty.

Also, the platform was created to meet the needs of large businesses with several brands or complex market sectors.

Small and medium-sized businesses can use it to improve their sales and CRM operations, as well as their overall customer experience.

Why should you choose Totango instead of Yotpo?

  • It has the ability to simplify and streamline even the most complicated customer relationship portfolios.
  • It simplifies account management.
  • The revenue value of clients is plainly visible.
  • It allows you to track the progress of numerous goods’ adoption.

LiveEngage

The app demonstrates how switching from phone to text messaging can dramatically cut customer service costs. They believe that companies should offer digital messaging to strengthen customer connections while lowering expenses.

What’s more? You can quickly schedule engagements from anywhere and tailor the app to your individual requirements. Furthermore, customers can easily contact you via a suitable channel.

Why should you choose LiveEngage instead of Yotpo?

  • With its web and mobile messaging options, you can stay connected at any time and from anywhere.
  • It lets customers know when they can expect a response.
  • Customers can flag their questions as urgent in order to receive a quicker answer.
  • It displays information in context, per person, and per need.

Lithium

This platform is a cheap alternative to Yotpo. It helps its users to boost the effectiveness of their social media presence, engage customers, and collect valuable data on them.

The best thing about the platform is that you can connect and engage with your most important clients across all common social media with ease. Customers can communicate with one another through online communities.

You can use tools like social media analytics, social conversation management, and social listening and reaction on the platform. This can also help in your social media campaigns and strategy.

Why should you choose Lithium instead of Yotpo?

  • It’s a centralized platform that links companies with prospects, consumers, and brand influencers.
  • It provides tools to help customers connect, interact, and understand them.
  • It offers social media analytics tools to assist you in determining the effectiveness of your efforts.
  • It can help you increase lead conversions and brand loyalty.

Qualtrics

Qualtrics is what you’re looking for if you need a good alternative to Yotpo. On this platform, users can collect data online using tools like product/concept testing, website feedback, personnel evaluation, extensive market research, and consumer happiness and loyalty.

A lot of businesses use it because of its clean interface and functionality. You can also negotiate the pricing package depending on what your company needs.

The platform comes in three packages: Employee Insights, Market Research, and Customer Experience.

It also offers open APIs to make CRM connections go as smoothly as possible. Pre-built Tableau, Salesforce, and Marketo integrations are also available on the platform.

Why should you choose Qualtrics instead of Yotpo?

  • It can be used to assess the effectiveness of your business strategies.
  • You can conduct expert quantitative statistical analyses of your markets.
  • It has 35 graphs and charts for the results that may be discussed in real-time.
  • It also serves as a cutting-edge employee appraisal system.

Satmetrix

This platform helps you design and manage unique customer experiences. Aside from that, Satmetrix also helps you better understand your customers and improve their experience with your product and brand.

The platform gives you the tools you need to measure client engagement and experience properly. The good thing about this platform is that it shows data in appealing and simple-to-understand graphics, allowing you to quickly grasp your customers’ behavior and use the information to make the right decisions.

Why should you choose Satmetrix instead of Yotpo?

  • You can obtain data and feedback on the consumer experience on a constant basis.
  • You can use the information to improve customer experiences.
  • The visualizations have been designed to allow for easy navigation and drill-downs.
  • It has built-in text analytics to assist you in reading and comprehending consumer feedback.

Birdeye

Birdeye is a SaaS platform that redefines how customer feedback is used to acquire and retain connected customers.

It also captures real-time customer feedback, ratings, and sentiment across every channel, including review sites, social media, and surveys, closing the loop between business reputation and customer experience.

Why should you choose Birdeye instead of Yotpo?

  • It’s a lot easier to manage.
  • It’s easier to do business with them
  • It’s also easier to set up

Podium

Podium is an Interaction Management tool that assists organizations in collecting and managing online reviews, collecting feedback, and texting customers.

You can message your leads and customers, collect reviews and feedback, collect payments, and connect with your team all in one simple inbox with Podium.

All in all, Podium represents a decent alternative to Yotpo.

SaaSquatch

SaaSquatch is a loyalty, referral, and rewards platform that helps B2C and B2B organizations develop through advocate marketing in areas including SaaS, Finance, Media, Telecom, and other internet enterprises. SaaSquatch is used by some of the world’s most inventive and well-known firms to reward supporters, establish loyal communities, and drive revenue growth.

The pricing plan is $1750/monthly, and it is based on a per-feature basis.

Genius Referrals

Genius Referrals automates your referral processes, cultivates brand supporters, and assists you in growing your business with less time, money, and effort.

It interacts with your existing platforms, simplifies the time-consuming and inconvenient referral process, and turns your consumers into buyers.

It uses cutting-edge automated technology to unleash the extraordinary potential of referral marketing, increase brand awareness, and convert satisfied consumers into outspoken brand supporters.

Tapfiliate

This is another cheaper alternative to the Yotpo platform. The platform is a cloud-based affiliate marketing platform for e-commerce, SaaS, B2B, and B2C businesses looking to build, track, and optimize their own affiliate marketing programs.

Also, Tapfiliate is a turnkey solution that integrates with over 30 different platforms, including Zapier, Shopify, WooCommerce, Squarespace, Stripe, and more.

The affiliate software lets you personalize your affiliate pages, referral links, and emails, and it supports many languages and currencies, allowing you to operate a global campaign with ease.

FAQs: Frequently Asked Questions about Yotpo

  1. Can I get a cheaper option to Yotpo?

Answer:

Yes, there are a lot of alternatives you can pick from depending on your company’s needs and budget.

  1. How good is the other user experience of these alternatives?

Answer:

Well, a lot of these platforms come with a good user experience and functionality. It all depends on what you like and what works for you. You can try the WalkMe or Appcues platform to see for yourself.

  1. Can I store large Data on this alternative?

Answer:

Some of these alternatives can store data, while some cannot. Check for the functionality before you pick any of them.

  1. Do these Platforms come with Packages?

Answer:

Yes, a number of these platforms come with different packages for different purposes. Ensure you check for their pricing before you choose them.

  1. Can these platforms bring more sales?

Answer:

Yes, a number of them are created to bring more sales and buyers to your business.

  1. Can I use Yopto alternatives with my Shopify?

Answer:

Yes, you can integrate these platforms with your store on Shopify.

  1. Do I need a Developer to help me set up Yopto or any of its alternatives on Shopify?

Answer:

No, not all these platforms require a developer to set up. You can set up most by yourself.

  1. What type of data does Yotpo analyze?

Answer:

Yotpo analyzes all historical data from textual customer reviews. Custom Fields, Custom Review Forms, Q&A, Emojis, and Photos are not analyzed by Yotpo.

  1. What type of business can use these alternatives?

Answer:

Mid-size businesses, small businesses, and Enterprises can use these alternatives.

Conclusion

In this article, I’ve reviewed a number of excellent Yotpo competitors. Obviously, what’s best for you is determined by your requirements.

As long as your retail business is Shopify-based, the only decision you’ll have to make is whatever tool is best for you. It’s your business, and it’s your decision.

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